Join Our Team

At Poppy we build technology that makes families lives easier. We believe in the power of the village - in having a safety net of caring, trusted people to help out when help is needed. If you’re passionate about technology and community and want to join a talented and quickly growing team, we want to talk to you. Poppy is always looking for motivated, curious and resourceful problem solvers with a passion for solving some of the trickiest challenges out there.

Please send all applications with a resume and cover email to Due to the volume of applications we receive, only those selected for interviews will be contacted.

Are you a caregiver looking to work with Poppy? Start your application now on our caregiver page.

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Current Openings

Location: Seattle, WA

Poppy, named one of Geekwire’s Seattle 10, is a fast-growing tech startup based in Seattle. Poppy finds and vets the best caregivers in every community. Parents join Poppy and are matched with a team of caregivers when they need them. Poppy is a mission-driven company that is using data and technology to rebuild the village that every family deserves.

Our highest priority is ensuring that our families and caregivers get their needs met quickly, effectively, and with joy and empathy. Village Experience & Operations leads the frontline and heart of our business, and is critical to our continued success. We are looking for help across several shifts: early morning, after hours (after 5pm Pacific), and weekends.

Desired Skills and Experience

  • Bachelor’s degree or equivalent
  • Available to work in Seattle - note: most shifts can be done remotely, but we want team members who are able to be in the office with us from time to time
  • Know what it’s like to be a parent and/or as a caregiver (sitter, nanny or mother’s helper) - personal experience is a plus!
  • Naturally patient, compassionate and empathetic - you love helping people
  • Comfortable handling challenging situations over text - you don’t get easily flustered
  • Clear communicator - you’re rarely misunderstood
  • Detail oriented and organized - you dot all your i’s and cross all your t’s, and are able to juggle multiple tasks, projects, and requests concurrently
  • Creative problem solver - you come up with creative and practical solutions to problems you face

What kind of work will you do?

  • Serve as frontline for real time customer inquiries across multiple channels, heavily focused on text/chat
  • Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback
  • Manage queue of open issues to deliver timely and effective solutions, escalating when necessary
  • Improve our product by communicating bugs and user feedback to our product team
  • Help with family and caregiver retention and contribute recommendations for improving our product and processes
  • Deliver service excellence and *joy* every day

Interested? Shoot us a note to tell us about yourself:

Location: Seattle, WA

Role Type: Full time

About this role and why it’s important:

Poppy is on a mission to connect families to their modern village. We’re looking for a Full-stack Developer to join our engineering team. As a core member of the team you will be responsible for the design and development of systems and features that enables the Poppy experience.

Responsibilities include:

  • Writing maintainable and testable backend logic and code
  • Designing, developing, and maintaining REST APIs
  • Creating first class web and mobile user interfaces
  • Translating product specs into code and usable features

Our Ideal Candidate has:

Strong software development skills:

Developing clean, well-designed code to solve really hard problems is what we do. This one is kind of non-negotiable.

Strong collaboration skills:

We’re a small, close-knit team that works on understanding how the technology we build improves the experience of our users in the real world. We value those that enjoy and thrive in tight collaborative working situations.

Prior experience working with a team on a web application.

We’re a team on a mission, with a lot of ambitious work in front of us so we strongly prefer candidates with at least 4 years of experience working on a professional web application, and who can hit the ground running.

The ability to work across the stack:

We’re responsible for an array of systems, some of which require navigating the latest JavaScript APIs and others which require writing a lot of Ruby. It’s important that you’re a quick study; it's equally important that you're both capable of and excited about working in a variety of different spaces.

Proficiency with and (especially) desire to work with Rails and React:

We are looking for someone who has a background in web development with experience developing with web based frameworks such as Rails, Django, or Nodejs. You should also have knowledge of modern web development standards (HTML 5, CSS 3, ES6) and familiarity with front end JavaScript frameworks such as React and Angular.

An appreciation for great interfaces:

We value engineers who are thoughtful and excited about great user experiences. Everyone on our team contributes to product and design decisions. If you can’t think of an interface that you’ve used recently which delights you, you likely won’t enjoy the role.

About Poppy

Poppy, named one of Geekwire’s Seattle 10, is a fast-growing tech startup that connects families to their modern village. Poppy finds and vets the best caregivers in every community. Parents join Poppy and are matched with a team of caregivers that they can book with just a text. We are using data and technology to build the childcare safety net that every family deserves.

Technologies we use at Poppy

  • Ruby, Ruby on Rails, Postgres, Redis
  • React, Redux, ES6+, SCSS, Webpack
  • Git, RSpec, Mocha

Think you’re the one for the job? Apply with a resume and cover email to

Poppy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Poppy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Poppy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Poppy’s employees to perform their job duties may result in discipline up to and including discharge.